Damage Restoration Services in Atlanta
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5.0 Ratings based on 638 reviews Local Experts, Local Reviews
The damage or destruction of your property after a house fire is devastating.
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The damage or destruction of your property after a house fire is devastating. You could be left wondering what should be done first and how to make sense of the chaos. You may not realize that you need a plan to help prevent you from inadvertently making the situation worse, even though your instincts guide you in the right direction. This fire damage restoration guide from Tidal Wave Response will help point you in the right direction and lead you through these essential steps.
Firefighters will often work with other emergency responders like police officers, paramedics, and utility workers during these initial stages of recovery.
Once the fire has been put out, it's time for cleanup! Most homeowners don't realize how much work goes into cleaning up after a house fire — soot stains everywhere and debris piled up in every room. To make things even more complicated, water damage from fire hoses or sprinklers may need fixing before moving back into your home or even a space within your home.
Your company will send an adjuster if you're lucky enough to have insurance. The adjuster will assess the damage and determine how much money will be needed for repairs or rebuilding. They'll also help you file a claim with the insurance company to get reimbursed for your losses.
Remain calm. If there are no injuries involved, take deep breaths and remain calm. Remember that this is only temporary, and everything will be okay in time. Don't freak out and cause more damage by trying to clean up the mess while you still have adrenaline pumping through your veins.
John came out within 2 hours of our call for help. Within 4 hours of him coming out his team was hear ripping up our basement and saving it from mold. I owe them 40k because that's what it would have cost if they didn't help as quick as they did. Will tell all 3 of my friends about them. Rob also great and so was the team, so professional, so quick.
I had some water damage above my garage after a plumbing incident and was very upset about it. Thankfully Justin and his team at tidal wave made the experience easy and much less of a headache. His team took out the damaged drywall did a full restoration and cleaned up after themselves. Made my damaged ceiling look brand new.
We thought Tidal Wave did great work with our water damage remediation and repair. Everyone who showed up was professional and skillful. We had some challenges with scheduling communications and delays but everyone was generally responsive and helpful. We appreciated that they were a one stop shop that could handle everything for us. We would definitely recommend Tidal Wave to others.
Tidal Wave is one of a kind! I had a pipe that burst and they responded the same day! The team lead, Chris, was extremely professional and courteous. He assured me that I would be taken care of and I was totally impressed with their swift response time. The owner, Johnny, called and told me he was sorry I had experienced water damage in my home and also assured me that everything would be fine. The project manager, Justin, was also extremely kind and provided me with beautiful replacement floor samples. Once my floors are finished, I’m going to submit…
Talk about a company that lives up to it`s name! Called them in the morning within an hour Rob a very professional representative showed up at the house and helped me file a claim. Twenty minutes later a crew showed up and began demo. A few hours later Tidal Wave Response had figured out the leak was gone. Everything happened so fast and efficiently. They helped us understand what our insurance covered and guaranteed the demo would be covered by insurance or them. We are so happy to be working with this company and highly recommend them.
What a great company! I called to ask questions and within minutes I was scheduling someone to come to my home and save me from my water damage. Very responsive and the demo crew was amazing and professional!! The repairs to my Kitchen are about to start and I cant wait to see the end result! Thank you Tidal Wave!!
Very, very professional from start to finish. Crew came into my home removed all of the damage items that was damaged by a water leak from the upper level of the home. Worked very fast and cleaned up behind themselves as if they were never there. It was like watch a action movie. Setup the dryers and other equipment very fast also and organized our furniture so that we could get to things as needed. Tidal Wave made a very bad situation feel okay, I`m thankful that we chose you guys. Again thanks for being so professional and responsive
I could not have been more pleased with my experience with Tidal Wave! Their response time was impressive and Michael did an excellent job walking me through the process. The entire crew was hard working, fast and courteous. I would 100% recommend Tidal Wave.
We had a water damage in our home and we Googled water damage restoration. We had 2 companies come out for an inspection and... Honestly we were very pleased with the punctuality & knowledge of Rob at Tidal Wave Response. He was very soft and well spoken and listened to our concerns about our home. Rob showed a very compassionate side of how a service professional treats his customer. Our choice was Tidal Wave Response based on their outstanding reviews and knowledge of insurance claims. Tidal Wave also met with the claims adjuster for our property damage inspection. This was…
We highly recommend Tidal Wave Response! Johnny came out late last night to assess a failed water heater that flooded our finished basement. He coordinated with Mr. Rooter Plumbing to have a plumber dispatched at 11:45PM who confirmed the water was shut off and put some emergency repairs in place to ensure no further damage would occur. This morning at 7:10 AM (20 minutes earlier than expected) the Tidal Wave Response team was on site at our house. They assessed the damage, and assisted us in contacting our home owners insurance company to create our insurance claim. They preformed the…
My upstairs bathroom overflowed. The water ran into two of my bedrooms and the hallway. My wife called Tidal Wave and they were at our home in less than an hour. Johnny`s team came out and were very quick and professional. They sucked up the water set equipment and the supervisor explained the process. They even offered to do our repairs and said they would handle it all. My wife and I are very pleased so far. I will make it my business to recommend this company to family and friends. This company is honest, and gets the job done.
So far GREAT!!! They came right out, took out wet walls, cleaned up perfectly (no dust) set up fans. I’m going to use them to put the walls back up and paint too! They are going to meet with my field insurance agent, too, to make sure everything is covered. Fingers crossed they continue to be great!
As soon as possible, secure your property from further damage. If there's a fire or water leak in your home, shut off your electricity and gas at the main panel and call an electrician or plumber for assistance. If you suspect that any of your belongings are contaminated by smoke or soot, place them on a tarp or plastic sheet in an outdoor area with good ventilation and leave them until they can be cleaned. The same goes for mattresses -- move them outside immediately.
Take pictures of everything before it's cleaned up or thrown away — this includes appliances, furniture, and other personal belongings damaged in the fire. You'll need these photos when filing insurance claims or making repairs later down the road.
Call your insurance company immediately after any disaster strikes. They'll direct you on how to file a claim and what type of documentation they need from professionals involved in the cleanup process (such as contractors). Insurance companies are used to working with Tidal Wave Response and other fire restoration services. Tidal Wave Response services can work directly with most insurance companies, so you don't need to. You can stay focused on your family.
Do not attempt to clean up your home until it has been declared safe by local authorities. It is essential to call 911 immediately if you believe that there is a fire hazard at your home or business.
Once the area is deemed safe, and all utilities have been shut off, it's time to start cleaning up your property. The following items will help you get started:
Once you have the house secured and have left, don't worry. You can handle this if you hire the right people to help. Tidal Wave Response specializes in fire restoration services. Above all, remember that you can recover from such a disaster. The restoration painters will come into your home, restore it to its previous state, and help you move on with your life. Let them do their jobs as soon as possible.
We understand that the aftermath of a flood or fire can be very stressful for you and your family, so we strive to provide our customers with the best service possible.
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Health Risks of Untreated Water Damage Moisture that sits inside walls, under subfloors, and in insulation becomes a breeding ground for mold, bacteria, and other contaminants that affect the air quality of your entire home. Tidal Wave Response provides water damage restoration services that treat the problem at the source. What looks like a cleanup job is often also a health issue, and the longer the damage is ignored, the more entrenched the risks become. Keep reading to find out…
