Damage Restoration Services in Atlanta
Response Time
5.0 Ratings based on 638 reviews Local Experts, Local Reviews
Water damage restoration is removing water from water-damaged materials and structures. The most important aspect of repairing water damage is to assess the full extent of the damage and then follow through with a process that determines what techniques will be required to remove standing water, extract moisture, and restore your property. Restoration companies typically provide loss assessments to determine if you need water damage removal or if it is something that can be fixed with carpet cleaning or other simple remedies. Tidal Wave Response recommends seeking services immediately after a flooding incident and before mold growth can occur.
Acting quickly is essential when water intrusion occurs in your home or business. Time is critical when dealing with water damage because the longer it takes to clean up after a flood or leak, the more damage you have on your hands.
There are four levels of water damage:
John came out within 2 hours of our call for help. Within 4 hours of him coming out his team was hear ripping up our basement and saving it from mold. I owe them 40k because that's what it would have cost if they didn't help as quick as they did. Will tell all 3 of my friends about them. Rob also great and so was the team, so professional, so quick.
I had some water damage above my garage after a plumbing incident and was very upset about it. Thankfully Justin and his team at tidal wave made the experience easy and much less of a headache. His team took out the damaged drywall did a full restoration and cleaned up after themselves. Made my damaged ceiling look brand new.
We thought Tidal Wave did great work with our water damage remediation and repair. Everyone who showed up was professional and skillful. We had some challenges with scheduling communications and delays but everyone was generally responsive and helpful. We appreciated that they were a one stop shop that could handle everything for us. We would definitely recommend Tidal Wave to others.
Tidal Wave is one of a kind! I had a pipe that burst and they responded the same day! The team lead, Chris, was extremely professional and courteous. He assured me that I would be taken care of and I was totally impressed with their swift response time. The owner, Johnny, called and told me he was sorry I had experienced water damage in my home and also assured me that everything would be fine. The project manager, Justin, was also extremely kind and provided me with beautiful replacement floor samples. Once my floors are finished, I’m going to submit…
Talk about a company that lives up to it`s name! Called them in the morning within an hour Rob a very professional representative showed up at the house and helped me file a claim. Twenty minutes later a crew showed up and began demo. A few hours later Tidal Wave Response had figured out the leak was gone. Everything happened so fast and efficiently. They helped us understand what our insurance covered and guaranteed the demo would be covered by insurance or them. We are so happy to be working with this company and highly recommend them.
What a great company! I called to ask questions and within minutes I was scheduling someone to come to my home and save me from my water damage. Very responsive and the demo crew was amazing and professional!! The repairs to my Kitchen are about to start and I cant wait to see the end result! Thank you Tidal Wave!!
Very, very professional from start to finish. Crew came into my home removed all of the damage items that was damaged by a water leak from the upper level of the home. Worked very fast and cleaned up behind themselves as if they were never there. It was like watch a action movie. Setup the dryers and other equipment very fast also and organized our furniture so that we could get to things as needed. Tidal Wave made a very bad situation feel okay, I`m thankful that we chose you guys. Again thanks for being so professional and responsive
I could not have been more pleased with my experience with Tidal Wave! Their response time was impressive and Michael did an excellent job walking me through the process. The entire crew was hard working, fast and courteous. I would 100% recommend Tidal Wave.
We had a water damage in our home and we Googled water damage restoration. We had 2 companies come out for an inspection and... Honestly we were very pleased with the punctuality & knowledge of Rob at Tidal Wave Response. He was very soft and well spoken and listened to our concerns about our home. Rob showed a very compassionate side of how a service professional treats his customer. Our choice was Tidal Wave Response based on their outstanding reviews and knowledge of insurance claims. Tidal Wave also met with the claims adjuster for our property damage inspection. This was…
We highly recommend Tidal Wave Response! Johnny came out late last night to assess a failed water heater that flooded our finished basement. He coordinated with Mr. Rooter Plumbing to have a plumber dispatched at 11:45PM who confirmed the water was shut off and put some emergency repairs in place to ensure no further damage would occur. This morning at 7:10 AM (20 minutes earlier than expected) the Tidal Wave Response team was on site at our house. They assessed the damage, and assisted us in contacting our home owners insurance company to create our insurance claim. They preformed the…
My upstairs bathroom overflowed. The water ran into two of my bedrooms and the hallway. My wife called Tidal Wave and they were at our home in less than an hour. Johnny`s team came out and were very quick and professional. They sucked up the water set equipment and the supervisor explained the process. They even offered to do our repairs and said they would handle it all. My wife and I are very pleased so far. I will make it my business to recommend this company to family and friends. This company is honest, and gets the job done.
So far GREAT!!! They came right out, took out wet walls, cleaned up perfectly (no dust) set up fans. I’m going to use them to put the walls back up and paint too! They are going to meet with my field insurance agent, too, to make sure everything is covered. Fingers crossed they continue to be great!
Water damage can be a devastating and costly event. It’s essential to understand how a professional handles water restoration, so you can make an informed decision when hiring someone to take care of your property.
The first step in the water restoration process is removing the existing water. This is done by using industrial vacuums that are designed for this purpose. The vacuum will capture all the standing water in the area and then remove it from the home through a hose attached to an outside drain.
The next step is drying out the area by using dehumidifiers. These machines help remove moisture from the air so that it cannot accumulate on any surfaces or objects, making them ideal for use during this process. They also prevent mold growth, which would otherwise occur if you left wet materials sitting around for too long.
Once all of the standing water has been removed from your property, we must start removing the carpet and pad if necessary. We can remove carpeting in most situations, but sometimes it may need replacing due to damage caused by flooding or other types of water damage caused by storms or floods.
The next step in water damage restoration is an assessment to determine the extent of the damage. Even if you think you know what happened, there may be hidden issues that only become apparent during an inspection. In addition to inspecting for obvious signs of flooding or leaking pipes, professional technicians will look for mold, mildew growth, and structural damage from collapsed ceilings and floors. A thorough assessment will also reveal whether other areas need attention and if any hidden problems could arise.
Water damage repair is not something that should be taken lightly. The professionals at Tidal Wave Response are trained and certified in the most efficient methods of drying out wet carpets and other materials from your home or business. There are many steps involved in water extraction and drying but don’t worry about it – we will walk you through each step so that you know exactly what to expect during this time. Then the repair phase begins. Not everything can be repaired, but it may be possible with non-porous items.
All in all, it is far better to develop a strategy for water damage prevention. When considering repairs, that is the best time to plan for preventative strategies to avoid any similar concerns in the future hopefully.
When a flood strikes, your home, and belongings can be destroyed in a matter of hours. It's a good idea to play it safe and contact Tidal Wave Response if you experience such issues at home. We know what we are doing when dealing with the aftermath of flooding, and our water damage restoration services strive to minimize permanent damage.
We understand that the aftermath of a flood or fire can be very stressful for you and your family, so we strive to provide our customers with the best service possible.
Explore all servicesHealth Risks of Untreated Water Damage Moisture that sits inside walls, under subfloors, and in insulation becomes a breeding ground for mold, bacteria, and other contaminants that affect the air quality of your entire home. Tidal Wave Response provides water damage restoration services that treat the problem at the source. What looks like a cleanup job is often also a health issue, and the longer the damage is ignored, the more entrenched the risks become. Keep reading to find out…