Damage Restoration Services in Atlanta
Response Time
5.0 Ratings based on 638 reviews Local Experts, Local Reviews
Water damage can happen and affect the structural integrity of your home. Leaking or burst pipes, toilet overflows, faulty appliances, clogged gutters, and more can…
Call Now - 404-900-3852
Water damage can happen and affect the structural integrity of your home. Leaking or burst pipes, toilet overflows, faulty appliances, clogged gutters, and more can cause water intrusion, costing thousands of dollars in damages.
In case of water damage, you need to quickly connect with a water damage restoration expert to identify the source, prevent further damage, and restore your home to a safe and livable condition.
Tidal Wave Response is a certified and experienced company offering water damage restoration with a track record of excellent customer service. Our professionals have the expertise, experience, and equipped with the right equipment to get the job done. If you’re currently facing water damage condition, contact us now for swift and efficient restoration services.
In case you’re wondering about your role and that of your water damage restoration expert, below are 6 essential stages in the water damage restoration process.
Initial Contact
This is when you make emergency contact with a restoration expert. Because every water damage event is different, a water damage restoration specialist should ask you a couple of questions, schedule an appointment with you and quickly come over to inspect the level of damage.
John came out within 2 hours of our call for help. Within 4 hours of him coming out his team was hear ripping up our basement and saving it from mold. I owe them 40k because that's what it would have cost if they didn't help as quick as they did. Will tell all 3 of my friends about them. Rob also great and so was the team, so professional, so quick.
I had some water damage above my garage after a plumbing incident and was very upset about it. Thankfully Justin and his team at tidal wave made the experience easy and much less of a headache. His team took out the damaged drywall did a full restoration and cleaned up after themselves. Made my damaged ceiling look brand new.
We thought Tidal Wave did great work with our water damage remediation and repair. Everyone who showed up was professional and skillful. We had some challenges with scheduling communications and delays but everyone was generally responsive and helpful. We appreciated that they were a one stop shop that could handle everything for us. We would definitely recommend Tidal Wave to others.
Tidal Wave is one of a kind! I had a pipe that burst and they responded the same day! The team lead, Chris, was extremely professional and courteous. He assured me that I would be taken care of and I was totally impressed with their swift response time. The owner, Johnny, called and told me he was sorry I had experienced water damage in my home and also assured me that everything would be fine. The project manager, Justin, was also extremely kind and provided me with beautiful replacement floor samples. Once my floors are finished, I’m going to submit…
Talk about a company that lives up to it`s name! Called them in the morning within an hour Rob a very professional representative showed up at the house and helped me file a claim. Twenty minutes later a crew showed up and began demo. A few hours later Tidal Wave Response had figured out the leak was gone. Everything happened so fast and efficiently. They helped us understand what our insurance covered and guaranteed the demo would be covered by insurance or them. We are so happy to be working with this company and highly recommend them.
What a great company! I called to ask questions and within minutes I was scheduling someone to come to my home and save me from my water damage. Very responsive and the demo crew was amazing and professional!! The repairs to my Kitchen are about to start and I cant wait to see the end result! Thank you Tidal Wave!!
Very, very professional from start to finish. Crew came into my home removed all of the damage items that was damaged by a water leak from the upper level of the home. Worked very fast and cleaned up behind themselves as if they were never there. It was like watch a action movie. Setup the dryers and other equipment very fast also and organized our furniture so that we could get to things as needed. Tidal Wave made a very bad situation feel okay, I`m thankful that we chose you guys. Again thanks for being so professional and responsive
I could not have been more pleased with my experience with Tidal Wave! Their response time was impressive and Michael did an excellent job walking me through the process. The entire crew was hard working, fast and courteous. I would 100% recommend Tidal Wave.
We had a water damage in our home and we Googled water damage restoration. We had 2 companies come out for an inspection and... Honestly we were very pleased with the punctuality & knowledge of Rob at Tidal Wave Response. He was very soft and well spoken and listened to our concerns about our home. Rob showed a very compassionate side of how a service professional treats his customer. Our choice was Tidal Wave Response based on their outstanding reviews and knowledge of insurance claims. Tidal Wave also met with the claims adjuster for our property damage inspection. This was…
We highly recommend Tidal Wave Response! Johnny came out late last night to assess a failed water heater that flooded our finished basement. He coordinated with Mr. Rooter Plumbing to have a plumber dispatched at 11:45PM who confirmed the water was shut off and put some emergency repairs in place to ensure no further damage would occur. This morning at 7:10 AM (20 minutes earlier than expected) the Tidal Wave Response team was on site at our house. They assessed the damage, and assisted us in contacting our home owners insurance company to create our insurance claim. They preformed the…
My upstairs bathroom overflowed. The water ran into two of my bedrooms and the hallway. My wife called Tidal Wave and they were at our home in less than an hour. Johnny`s team came out and were very quick and professional. They sucked up the water set equipment and the supervisor explained the process. They even offered to do our repairs and said they would handle it all. My wife and I are very pleased so far. I will make it my business to recommend this company to family and friends. This company is honest, and gets the job done.
So far GREAT!!! They came right out, took out wet walls, cleaned up perfectly (no dust) set up fans. I’m going to use them to put the walls back up and paint too! They are going to meet with my field insurance agent, too, to make sure everything is covered. Fingers crossed they continue to be great!
Inspection
A certified water damage restoration technician should carefully assess the type, class, and intensity of water damage as well as areas affected. This serves as a guideline when formulating appropriate actions, restoration practices and equipment needed to restore your home or business to its pre-water damaged or a better condition.
Water Extraction and Item Removal
Water extraction and removal of salvageable items are important in the restoration process. Your specialist should help you contain the damage, extract all standing water, secure removable items and discard unsalvageable trash.
At Tidal Wave Response, we employ a team of certified experts and commercial-grade equipment to make the water removal process seamless and fast. When necessary, our technicians will remove your cabinet drawers and door, non-salvageable wet insulation, wet surfaces on ceilings and wall to expedite drying. Contact us today for reliable and efficient water restoration services.
Drying and Dehumidification
After water extraction and items removal, remaining water and moisture must be targeted with advanced yet less intrusive drying methods. Usually, professional-grade equipment such as dehumidifiers, air movers, and heaters will be us
Depending on the circumstances, a restoration process might take a little longer due to unnoticed and tiny leaks in the roof or pipes; therefore, a restoration specialist should carefully monitor the drying progress every day until your home is safe and healthy to live in.
Cleaning and Drying
Water damage can affect personal items and other investments. Restorable items must be cleaned and sanitized to prevent bacteria and microbial infection. Deodorizers, fogging equipment, air scrubbers, and suitable tools are mostly used.
Restoration
This is the last stage in the water damage restoration process by restoring your home or business facility to a dry standard. This usually involves relatively minor repair, replacements or major reconstruction of severely affected and damaged areas.
Act Fast During Water Damage
Panicking or stalling during water damage event is not the next line of action. You need to quickly seek the expertise of an experienced and dependable water damage restoration company.
A team of professionals is just a few minutes away from Tidal Wave Response as soon as you make emergency contact. Contact us today for a professional, reliable and dependable water damage restoration services.
We understand that the aftermath of a flood or fire can be very stressful for you and your family, so we strive to provide our customers with the best service possible.
Explore all services
Health Risks of Untreated Water Damage Moisture that sits inside walls, under subfloors, and in insulation becomes a breeding ground for mold, bacteria, and other contaminants that affect the air quality of your entire home. Tidal Wave Response provides water damage restoration services that treat the problem at the source. What looks like a cleanup job is often also a health issue, and the longer the damage is ignored, the more entrenched the risks become. Keep reading to find out…
