Damage Restoration Services in Atlanta
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5.0 Ratings based on 638 reviews Local Experts, Local Reviews
Before the water and chaos even have time to settle, you must act quickly and professionally.
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Before the water and chaos even have time to settle, you must act quickly and professionally. Remember that this is still a chaotic situation, so you should always communicate with your partner or manager at every step of the way, as well as stay alert to the condition of your home and your family's needs. As soon as you realize that flooding is becoming a problem, turn off the main water valve for your building and call the insurance company. Make sure to get an inspector in as soon as possible to determine what repairs must be done before turning on the water again. You should get help drying your property immediately because mold can set in within 24 hours. Tidal Wave Response specializes in water damage restoration so we can preserve as much as possible and quickly.
If the water is still on, turn it off. Do not touch electrical equipment or appliances that may have been submerged in water. If the water level is above your head, leave the building immediately. Do not use elevators during a flood; they may fail to work properly or stop working altogether. If you cannot safely exit the building, move to an upper floor where you are less likely to encounter electrical hazards.
If there is no obvious water source (such as a flood or broken pipe), turn off all faucets and other water sources such as sprinkler systems or washing machines. Check basements first because they are most likely to flood due to poor drainage systems in older homes; if there is no sign of flooding in your basement after checking all outside faucets, check upstairs bathrooms and kitchens next.
John came out within 2 hours of our call for help. Within 4 hours of him coming out his team was hear ripping up our basement and saving it from mold. I owe them 40k because that's what it would have cost if they didn't help as quick as they did. Will tell all 3 of my friends about them. Rob also great and so was the team, so professional, so quick.
I had some water damage above my garage after a plumbing incident and was very upset about it. Thankfully Justin and his team at tidal wave made the experience easy and much less of a headache. His team took out the damaged drywall did a full restoration and cleaned up after themselves. Made my damaged ceiling look brand new.
We thought Tidal Wave did great work with our water damage remediation and repair. Everyone who showed up was professional and skillful. We had some challenges with scheduling communications and delays but everyone was generally responsive and helpful. We appreciated that they were a one stop shop that could handle everything for us. We would definitely recommend Tidal Wave to others.
Tidal Wave is one of a kind! I had a pipe that burst and they responded the same day! The team lead, Chris, was extremely professional and courteous. He assured me that I would be taken care of and I was totally impressed with their swift response time. The owner, Johnny, called and told me he was sorry I had experienced water damage in my home and also assured me that everything would be fine. The project manager, Justin, was also extremely kind and provided me with beautiful replacement floor samples. Once my floors are finished, I’m going to submit…
Talk about a company that lives up to it`s name! Called them in the morning within an hour Rob a very professional representative showed up at the house and helped me file a claim. Twenty minutes later a crew showed up and began demo. A few hours later Tidal Wave Response had figured out the leak was gone. Everything happened so fast and efficiently. They helped us understand what our insurance covered and guaranteed the demo would be covered by insurance or them. We are so happy to be working with this company and highly recommend them.
What a great company! I called to ask questions and within minutes I was scheduling someone to come to my home and save me from my water damage. Very responsive and the demo crew was amazing and professional!! The repairs to my Kitchen are about to start and I cant wait to see the end result! Thank you Tidal Wave!!
Very, very professional from start to finish. Crew came into my home removed all of the damage items that was damaged by a water leak from the upper level of the home. Worked very fast and cleaned up behind themselves as if they were never there. It was like watch a action movie. Setup the dryers and other equipment very fast also and organized our furniture so that we could get to things as needed. Tidal Wave made a very bad situation feel okay, I`m thankful that we chose you guys. Again thanks for being so professional and responsive
I could not have been more pleased with my experience with Tidal Wave! Their response time was impressive and Michael did an excellent job walking me through the process. The entire crew was hard working, fast and courteous. I would 100% recommend Tidal Wave.
We had a water damage in our home and we Googled water damage restoration. We had 2 companies come out for an inspection and... Honestly we were very pleased with the punctuality & knowledge of Rob at Tidal Wave Response. He was very soft and well spoken and listened to our concerns about our home. Rob showed a very compassionate side of how a service professional treats his customer. Our choice was Tidal Wave Response based on their outstanding reviews and knowledge of insurance claims. Tidal Wave also met with the claims adjuster for our property damage inspection. This was…
We highly recommend Tidal Wave Response! Johnny came out late last night to assess a failed water heater that flooded our finished basement. He coordinated with Mr. Rooter Plumbing to have a plumber dispatched at 11:45PM who confirmed the water was shut off and put some emergency repairs in place to ensure no further damage would occur. This morning at 7:10 AM (20 minutes earlier than expected) the Tidal Wave Response team was on site at our house. They assessed the damage, and assisted us in contacting our home owners insurance company to create our insurance claim. They preformed the…
My upstairs bathroom overflowed. The water ran into two of my bedrooms and the hallway. My wife called Tidal Wave and they were at our home in less than an hour. Johnny`s team came out and were very quick and professional. They sucked up the water set equipment and the supervisor explained the process. They even offered to do our repairs and said they would handle it all. My wife and I are very pleased so far. I will make it my business to recommend this company to family and friends. This company is honest, and gets the job done.
So far GREAT!!! They came right out, took out wet walls, cleaned up perfectly (no dust) set up fans. I’m going to use them to put the walls back up and paint too! They are going to meet with my field insurance agent, too, to make sure everything is covered. Fingers crossed they continue to be great!
If you have homeowner's insurance, call your insurance agent or company and report the damage as soon as possible. They will want photographs of the damage along with an estimate of how much it will cost to repair or replace items that were damaged by floodwaters. The sooner you report damage, the sooner they can begin working on your claim and assist with covering costs related to repairs or replacement items for your home or business.
In the aftermath of a flood or other water emergency, you may worry about mold growth and how long it will take before your home is livable again. Mold is one of the most common concerns in homes with water damage. It takes just 24 hours for mold to begin growing if there's moisture present, so it's extremely important to dry out wet areas as quickly as possible.
Once the flooding has subsided, remove wet items from your house as soon as possible. You can use fans if necessary to help speed up the drying process and ensure mold does not grow on your belongings. Keeping track of what items have been drying for at least 24 hours before placing them back into your home is important. For example, clothing should be dried completely before being worn again so that any remaining moisture does not cause health issues or trigger allergies in those who later wear it.
Contain any further damage by placing a tarp over wet carpeting and flooring to prevent mold from growing. Use a wet vacuum to remove excess water from floors or carpets; never use a regular vacuum that could spread bacteria and other contaminants throughout the house. Stop all sources of electricity before attempting any work on electrical components or wiring. Do not touch any electrical component if you have wet hands or feet; turn off power at the main circuit breaker panel first.
If possible, move furniture away from walls and floors to allow water to drain freely away from them. If an item is too heavy to move or could be damaged by water removal methods (such as using fans), cover it with plastic wrap before moving it so that it doesn't become damaged by wetness or dust mites in the air.
The next step is to begin the cleanup process. This may seem like an overwhelming task, but don't panic. Tidal Wave Response works quickly and efficiently. You'll need to get your property back in order as quickly as possible so that you can resume normal activities.
To sum up, Tidal Wave Response believes that in a serious water emergency, you can lose your home and all its contents within one to two days of the flood. We recommend calling us as soon as the water enters your property. One of our licensed contractors will get to you quickly and assess the damage. The quicker we get the call, the quicker we can begin any water damage restoration and water damage repair.
We understand that the aftermath of a flood or fire can be very stressful for you and your family, so we strive to provide our customers with the best service possible.
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Health Risks of Untreated Water Damage Moisture that sits inside walls, under subfloors, and in insulation becomes a breeding ground for mold, bacteria, and other contaminants that affect the air quality of your entire home. Tidal Wave Response provides water damage restoration services that treat the problem at the source. What looks like a cleanup job is often also a health issue, and the longer the damage is ignored, the more entrenched the risks become. Keep reading to find out…
